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ČESKYKONTAKT UND HÄUFIGE FRAGEN
We apologize but this page is available only in English language. Our website has several language versions but the only language we speak is English so if you want to send us an e-mail using the form in the bottom of this site please write your message in English.
FAQ - MEMBERSHIP
CANCELLING YOUR MEMBERSHIP OR CREDIT CARD CHANGE
Just go to the CCBill website, fill in all the requested details and you will be able to update your payment profile or even cancel your recurring membership. You can cancel your recurring membership at any time and you will naturally stay our member until the end of the current period (you won't be billed again).
LOST PASSWORD
Please send us an email (you can use the contact form below) and we will send you your forgotten password. Please use the same email address as the one you had registered with. If you need to update your email address, you have to do it yourself in your CCBill profile.
SECURE AND DISCREET PAYMENTS
All payments are currently processed by CCBill (and possibly Epoch in the future), the world's largest and most reliable adult payment processor. Payment info is always entered on secure (HTTPS) pages, we don't have access to your payment details (only the payment processor does) and the title of the site will NOT appear on the bill so don't worry about that. The name of the bill will be probably Jiri (= George, the account owner).
DENIED PAYMENTS
If your payment is blocked there are two possibilities. Either your country is blocked as a whole and then you can get in touch and we will try to unblock you. Or you were blocked for a different reason and in such case the decision is purely up to the payment processor and we can't accept the transaction and override the denial. In those cases you have to contact CCBill.
REACTIVATION
If your recurring payment fails (usually when you change your credit card) CCBill will probably send you a reactivation link via email. If you use that link to change your payment details you will be able to continue your current membership - but bear in mind CCBill notifies us of reactivations just on hourly basis so you will probably have to wait approx. one hour before your account becomes active again.
FAQ - SITE CONTENT
OUR MODELS
A vast majority of our girls (more than 95%) are Czech models - not only we are based in Prague but also the most beautiful girls in the world live in this heart of Europe. We try to find a perfect mix between famous models and new "innocent" faces. From time to time we may hire a girl from abroad but it does not happen often. We're also building our own internal database of girls who are good at gaping and spreading pussies - and the best of them will be returning on regular basis ;-)
CONTENT SUGGESTION
We are (and will always be) a pussy gaping site. Most of our content will be about gaping, spreading, pussies, masturbation, toys, gyno exams. There will be occasional peeing, lesbian action or even anal scenes as well (but only rarely). We are a PUSSY SITE and it will stay this way. If you have any suggestions regarding content or equipment or toys please don't hesitate to let us know - but bear in mind the guy from technical support (= me) can't comment on that. We're here to reply mostly to technical issues ;-)
FREQUENCY OF UPDATES
We are currently publishing 6 updates weekly and it will most likely stay this way. From time to time an update may be delayed by a day or two - the reason being that projects are often shot just a day before the publishing date. So please bear with us - don't worry, you will get all the updates ;-)
FORMAT OF VIDEOS, STREAMING
All videos are in the H.264/MPEG-4 AVC format (MP4) which is the most common video format in the world and all modern video players should be able to play it. If your player does not open the downloaded file please check if your download is complete and then you can test another video player - we always recommend the brilliant Pot Player because we use it ourselves :-) Streaming is in HTML5 which should also work in all modern browsers; besides that you can switch between two different streaming players in your user profile.
SITE, NAVIGATION
The new version of this site (as published in early 2016) was programmed in the "responsive" way which means it should look good no matter what device you use or in what resolution it is. But we still decided to give you an option to switch the design. You can either use the standard modern responsive version or the good old-fashioned non-responsive version. You can switch between them and test which one you prefer. The difference is in the behavior when you use a tablet, a mobile phone or when you resize the browser window. The modern version will change its design to keep all the content on the screen. The old-fashioned version will keep its design but scrollbars will appear.
